Increase your sales with data and automation

Discover how to reverse abandoned carts in your e-commerce and recover inactive customers in your brand

With CRMBack, the brands of the Ammo Varejo group achieved
R$ 1.6 million in incremental revenue in 2024
With the Bonus Voucher, Movida reached R$850,000 in incremental revenue in 2024

Increase sales and the average ticket with our solutions

CRMBack

Use user browsing data - including anonymous - to boost your e-commerce sales and improve the customer experience

Vale Bonus Offer

Discover how large retailers attract new customers - and recover those that have been inactive for at least 6 months.

CRMbonus presents “Stories”

Get inspired by the success stories of CRMbonus customers and learn how we have helped major retailers to grow even more

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Solutions in action

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Mario Spaniol prevê fechar 2024 faturando R$70 milhões mais

Saiba como a CRMBonus ajudou a Carmen Steffens a crescer 20% com estratégias de fidelização
Rafael Tremarin Gerente de Franquias na Melissa
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Descubra como Rafael Tremarin, da Melissa, atingiu R$ 30 mi com fidelização

Giftback da CRMBonus impulsiona vendas e fideliza clientes Melissa com descontos exclusivos

Mario Spaniol prevê fechar 2024 faturando R$70 milhões mais

Saiba como a CRMBonus ajudou a Carmen Steffens a crescer 20% com estratégias de fidelização
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“With CRMBack, in the first months of 2025 alone, the Pneu Store reached more than 90,000 engaged users and more than 5,200 recovered orders 
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Insights, trends, and content

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Como identificar sinais de desinteresse e queda no consumo - e o que fazer

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CRMBonus Awards 2024: categoria Cosméticos

Natura, L'Occitane en Provence e ADCOS: conheça os cases vencedores do CRMBonus Awards
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Como identificar sinais de desinteresse e queda no consumo - e o que fazer

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Increase your sales and average ticket now

Start using our solutions aimed at increasing your brand's conversion rates right now.

FAQs

What is the conversion stage in the customer journey?

The conversion is the moment in which the visitor becomes a customer, completing a desired action, such as a purchase, registration, or request for a quote. This phase is essential for the success of marketing and sales strategies.

How to increase the conversion rate in e-commerce?

To improve conversion, use simplified checkout, social proof (reviews and testimonials), strategic discounts, chatbots for real-time support, and mental triggers such as scarcity and urgency. These strategies, combined on a single platform, can be found in the CRMBack solution.

What factors impact sales conversion?

Key factors include user experience (UX), site speed, responsive design, payment security, and audience segmentation.

How to reduce cart abandonment and increase conversions?

Optimized checkout: reduce payment steps and offer multiple payment methods.
 Stroller recovery: send emails, SMS, and notifications to remind the customer of the pending purchase.

Shipping and clear conditions: transparency in the price of shipping and delivery times prevents cancellations.
Discounts and incentives: offer cashback, coupons, or free shipping for immediate conversion.

How does personalization influence conversion?

Personalization directly impacts conversions, as it offers a more relevant experience for each user. This can be done through personalized recommendations, retargeting, and segmentation based on browsing behavior, which is possible with the CRMBack solution.

What is the importance of social proof for conversion?

Testimonials, reviews, and success stories increase credibility and help with customer decision-making, reducing objections and increasing the conversion rate.

How to use remarketing to convert more sales?

Remarketing displays personalized ads to users who have already visited your site, increasing the chances of converting. Platforms such as Google Ads, Meta Ads, and CRMads are ideal for this strategy.

How does site speed affect conversion?

Slow sites lead to abandonment. A page that takes longer than 3 seconds to load can lose up to 53% of visitors. Tools like Google PageSpeed Insights help optimize speed.

How to measure the conversion rate and understand sales performance?

The conversion rate is calculated by dividing the number of conversions by the total number of visitors. Use Google Analytics, Heatmaps, and conversion funnels to analyze performance and optimize improvement points.

What is CRO (Conversion Rate Optimization) and how to apply it?

CRO (Conversion Rate Optimization) is a set of strategies to increase the number of visitors who take actions on the site. To apply it:Perform A/B tests to find out which version of a page converts the most.* Improve site load time.Create clear and direct CTAs (Calls to Action). Use solutions that use chatbots or automated service to reduce doubts, such as CRMBack - which also has the advantage of identifying anonymous users.