From attraction to conversion: retail customer journey solutions - in one place
Growth for your business. Happiness for your customer.
+1,700
R$ 30 millions
+8 thousand
Discover the ecosystem that helps physical and online retailers sell more
Increase your brand's sales with solutions that improve conversion and loyalty.
Cashback
Get your customer back for a new purchase in less time and increase your sales by up to 20%.
Member Get Member
Transform customers into ambassadors in a dynamic of the type win-win.
Seller Schedule
Boost your sales by facilitating communication with customers via WhatsApp.
CRM360
Orchestrate campaigns and identify key CRM indicators, on and offline.
CRMBack
Boost e-commerce sales with personalized and segmented communications.
Mass Reactivation
Rescue customers who haven't purchased from your brand in a while.
Last Chance
Turn a bonus from the brick-and-mortar store about to expire into an online coupon.
Subsidized NPS
Get faithful customer satisfaction ratings in a simple and efficient manner.
Vale Bonus App
Take advantage of exclusive offers and save on the best brands and restaurants.
Bonus Voucher | Offer
Promote your brand to +5 million potential customers and create a new acquisition channel.
Bonus Voucher | Issuer
Achieve your business goals with an efficient rewards program.
CRMads | Enterprise
Create benefits for your customers and a new revenue line for your business with Retail Media integrated with WhatsApp.
CRMads | Advertiser
Advertise with intelligence and contextual accuracy across a unique partner network.
Seller IA
Meet the sales assistant with generative artificial intelligence, which simulates the conversation of a human attendant.
Present IA
Discover the technology that anticipates birthdays and sends personalized gift suggestions - via WhatsApp.
Tailor-made solutions for every stage of the retail customer journey
Attract new customers with our solutions
Increase your consumer base by exploring everything from new acquisition channels to referral programs
Engage customers and improve your business's internal markers
Offer benefits to customers who join your campaigns, and keep them satisfied with rewards paid in Bonus Vouchers.
Increase the conversion rate of your sales
Create efficient strategies - from cashback to CRM - as differentials to keep your customer engaged and buying from your brand.
Retain your customers with data intelligence
Activate a strategy validated by more than 2,000 brands and improve the recurrence of purchases in a simple and scalable way.
Reactivate, with precision and WhatsApp, customers who are not buying
Recover inactive customers with smart campaigns - and up to 6x more return on the bonus.
For each retail segment, different solutions for your business to sell more
Fashion and Beauty
Home and Decor
Pharmacy and Supermarket
E-commerce
Over 300 integrations with ERPs, POS, and e-commerce platforms
CRMbonus presents “Stories”
In one year the brand attracted 1,700 new customers
To go deeper
Insights, trends, and content
Ready to sell more?
Talk to an expert
FAQs
CRMbonus is the loyalty and conversion platform that offers integrated solutions to attract, convert, retain, and reactivate customers. With products like Giftback, CRMBack, CRMads, and Vale Bonus, CRMbonus helps retailers increase sales in a sustainable way using data, AI, and channels like WhatsApp and Retail Media.
Giftback is a smart cashback solution that encourages repurchases. By offering personalized bonuses based on the purchase profile, it builds customer loyalty and generates incremental revenue — as in the case of Carmen Steffens, which generated R$18 million in 12 months.
CRMBack identifies anonymous visitors to your e-commerce and creates conversion journeys through WhatsApp with artificial intelligence. Ideal for recovering abandoned carts and increasing the conversion rate — as did Leroy Merlin, which generated R$3 million more in sales.
Bonus Voucher connects brands to more than 5 million potential consumers through an app filled with benefits and special offers. In this way, it creates a new acquisition channel based on offers, increasing visibility and the capture of qualified leads.
Yes. CRMbonus offers omnichannel solutions, working both digitally and physically. There are more than 300 integrations with ERPs, PDVs, and e-commerce platforms such as VTEX, Linx, Totvs and Wake.
Yes, CRMbonus is integrated with the main systems and tools used by retailers. Our ecosystem is designed to easily connect with ERPs, e-commerce platforms, and POS. This allows our solutions - such as Giftback, CRMBack, Bonus Vale and Retail Media - to operate fluidly within your brand's technology stack, boosting results with automation and data intelligence.
Yes. CRMbonus solutions are highly customizable, segmented by purchasing behavior, sector (fashion, beauty, pharmacy, home and decoration, etc.) and purpose (attraction, conversion, retention, and reactivation).
Over 3,000 leading brands already use the platform, including Melissa, Carmen Steffens, Inbrands, Aramis, Leroy Merlin, Vivo, and Azul Linhas Aéreas.
Just schedule a meeting with a CRMbonus specialist to understand which solution best fits your brand's challenges.